Privacy Policy

Arsenal Security LLC is an electronic security integrator headquartered at 2032 S. Alex Rd., Unit A, West Carrollton, OH 45449. You can reach us at (937) 900-5579 or monitoring@arsenalllc.com.

This policy describes how information you provide through this website may be collected and used. It applies only to this website and the inquiry forms presented on it.

When you contact us through this website, you may voluntarily provide:

• Contact and identification information such as your name, company, email address, and phone number.
• Company or organization details.
• Project and property information such as the facility type, project location, and the general nature of the work requested.
• Service-request details, including the type of system you are considering and whether it is a new installation or an upgrade.
• Applicant and résumé information submitted through the careers form.
• Correspondence you send us by email or telephone.

This website may collect basic technical information such as browser type, device characteristics, and referring pages. We do not knowingly use advertising tracking pixels or sell personal information to third parties. If analytics or cookies are added in the future, this policy will be updated to describe them.

We may use the information you provide to:

• Respond to your inquiry and arrange a conversation about your property.
• Prepare assessments, estimates, and proposals.
• Schedule service, installation, or maintenance work.
• Provide customer support.
• Operate and protect this website.
• Meet legal and regulatory obligations where applicable.
• Prevent fraud, abuse, or misuse of our services.
• Evaluate applicants who submit résumés for employment consideration.

We may use trusted service providers to help operate this website or our business. We may also disclose information when required by law or to protect our rights, property, or safety. In the event of a business transfer or merger, information may be transferred as part of that transaction.

We retain submitted information only as long as necessary to respond to your request, provide the services you have engaged us for, and meet legal requirements. You may request deletion of your personal information where legally applicable.

We apply reasonable administrative, technical, and physical safeguards to help protect the information you submit. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Do not submit sensitive security information through this website. Please do not include any of the following in your inquiry:

• Alarm codes, passwords, access credentials, key codes, or door PINs
• Network passwords or IP addresses
• Full camera-coverage maps, detailed floor plans, or alarm zone maps
• Monitoring credentials or vulnerability reports
• Government-controlled, classified, or controlled unclassified information
• Personal health information, payment-card information, or Social Security numbers

Initial inquiries should contain only enough general information for us to contact you and arrange a secure discussion.

This website is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has submitted information to us, please contact us so we can remove it.

Depending on your state of residence, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the information below.

We do not sell personal information. If SMS text messaging is ever enabled, separate opt-in consent will be requested before any promotional messages are sent.

We may update this policy from time to time. The effective date above reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.

Questions about this privacy policy can be directed to Arsenal Security LLC, 2032 S. Alex Rd., Unit A, West Carrollton, OH 45449, by phone at (937) 900-5579, or by email at monitoring@arsenalllc.com.